Everything you need to know about using our service, explained plainly.

You’ll need two forms of ID: one with your photo and one showing your current address. You’ll also fill out USPS Form 1583 so we’re authorized to receive your mail. Once everything’s verified, you’re all set!

To verify your account, upload two valid IDs (one with your photo and one with your current address), then complete and notarize the USPS Form 1583. We’ll review your documents and let you know once everything’s approved—usually pretty quick!

Note: This process applies to U.S. Virtual Mailbox addresses only. Visit this link to learn more.