Understanding Your Subscription Plan and Billing Cycle

What is included in your plan, when you are billed, and how to change plans.

Your plan renews automatically on the same day each billing cycle (monthly or annual, depending on your selection). Each plan includes a set number of scanned mail items and a mail storage allowance; usage beyond that is billed as an add-on.

To review or change your plan:

  • Go to Billing > Subscription in your dashboard.
  • Compare available plans and select "Change Plan".
  • Changes take effect at the start of your next billing cycle; no partial-month proration is applied.

Invoices and payment history are available under Billing > Invoices at any time.