Every piece of mail is scanned on the outside (envelope image) as soon as it is received. From there you can:
- Request content scanning -- staff open the envelope and scan the contents, then upload a PDF to your dashboard.
- Request shredding -- the item is securely destroyed once you no longer need the physical copy.
- Request physical retention -- mail is stored at the location until you request forwarding or pickup.
Content scanning requests are typically completed within one business day.